A stay-at-home mother has revealed how a shampoo made from a plant root helped to dramatically improve her scalp psoriasis, which she's battled for ten years.
Hannah Richmond, 21, from Washington, who lives with her partner Andrew, 24, a car mechanic and their one-year old daughter, told how she first developed the skin condition when she was eleven-years-old.
After having no success with over-the-counter products, she soon found an unlikely solution in the form of the Oregon product range, which includes a £7.95 shampoo - and noticed improvements in just two weeks.
'I'd had pneumonia and afterwards I was scratching behind my ear and felt something "crusty," she explained. 'At the time I thought it was dirt, so I just cleaned the area and didn't think much more about it.'
While her grandfather had psoriasis and passed it down to her mother, Hannah says they didn't have it as badly as she did.
'When the patch behind my ear spread and turned into a full flare-up, we didn't know what to do,' she explained.
'It was chicken pox season, so my mother called my doctor to ask about it. They told me to stay home from school so I didn't spread it. After about a week, we went back to the doctor.'
She continued: 'It was then that they told my mother I had psoriasis and not chicken pox. When she told me, it made me feel really isolated. I was shocked and confused.'
Hannah recalls asking doctors 'over and over' if it was something that would go away, to which she was told she'd 'have it for life.'
She was prescribed topical steroids to use behind her ears and a T-Gel shampoo, as by then it had started spreading over her scalp, too.
'The products did work if my mother and I were consistent with the steroids and the T-Gel, but it was exhausting. The strict regime only really worked for about a year.'
She added: 'My mother helped do everything so I didn't have to worry about it, but it was so time-consuming and as time went on, I got more and more angry as my skin and scalp just wouldn't clear.'
Over the following years, Hannah's psoriasis got increasingly worse and became more frequent.
'Any cut or scrape I got would heal up and then turn into a psoriasis patch so my skin was becoming more and more covered in patches,' she said. 'I'd also get a flare-up if I became stressed.
Then three years ago, Hannah decided she didn't want to keep on using steroids.
'I went through Topical Steroid Withdrawal, which basically meant my skin went crazy,' she explained.
'My scalp was affected the worst and was completely covered in white scaly psoriasis plaques.'
'My hair started falling out and I was left with bald patches.'
The stay-at-home mother was determined to try and treat her psoriasis with something else.
She tried everything she could get her hands on - including apple cider vinegar, coconut oil, probiotics, UVB light therapy, red light therapy and tea tree oil.
Hannah says by now, her psoriasis was impacting every area of her life - particularly her confidence.
'The first six years of living with psoriasis were the worst for me,' she explained. 'I would be getting ready for school and I would just break down, cry and scream into my pillow.'
'I would try to cover up the plaques with makeup. I was so frustrated that I was different and people would stare. As I have the worst psoriasis on my face, it's very visible to everyone.'
She continued: 'In the beginning I was really depressed about my skin. I felt different to everyone else in the world.'
'But things change when you start to understand the skin condition more and you can begin to talk to other people with it about how you feel.'
Hannah does this through her Instagram account, and she also belongs to a large psoriasis community, which she says has helped her a 'great deal.'
'It used to affect my relationships,' she said. 'I've lost a lot of friends due to my psoriasis. But now I know that if someone doesn't want to accept me the way I am then that's a reflection on them.'
She recalled: 'It was hard at school. I remember one time, I was in science and I had to talk to someone about a project.'
'They didn't know me so they had backed away from me quickly, and pointed at me saying: "What is that!? Get it away from me - I don't want to catch it.'"'
'There was another time where I was at my grandma's funeral, and I was wearing a dress. My back had psoriasis on it and my grandma's friend walked up behind me pointed at it and said: "What is that? It looks really gross."'
But when Hannah discovered the Oregon product range through her Instagram community. her confidence started to rocket.
'Within the first few days I noticed my skin was improving,' she explained. 'My flakes had gone down a lot and the redness decreased after the first week. My scalp felt calmer and less inflamed.'
She added: 'I would say the best improvements were towards the end of the second week.'
'My skin became much less red and furious and wasn't burning or itching as much. It's still continuing to improve each week.'
Now, Hannah is ten years into her condition and can happily say it doesn't bother her as much as it used to.
'In some ways it has even helped me,' she said. 'For example, due to my psoriasis I had more time to bond with my mum because she would sit with me for hours combing out my hair, putting medicines on and talking with me.
'Psoriasis has strangely also been a bonus in my dating life. I know it sounds strange. I look at it as a very unusual way to weed out the bad ones.'
'If a guy sees my skin and instead of being immediately repelled shows some curiosity about what it is, it shows that he can be accepting.'
'My boyfriend Andrew is my biggest supporter. He tells me he thinks my skin is cool because it’s never the same. It’s always changing.'