IHG & Mr & Mrs Smith Partnership Ends – Existing Bookings Honored

IHG & Mr & Mrs Smith Partnership Ends – Existing Bookings Honored

IHG’s “exclusive partnership” has ended with Mr & Mrs Smith, which was acquired by Hyatt a week ago.

IHG states that existing reservations are honored, and IHG One Rewards members can earn points and qualifying nights for them, but these can no longer be booked on their platform.

You can access IHG’s page for Mr & Mrs Smith here.

READ MORE: IHG One Rewards Rate & Bonus Points Offers

IHG’s Announcement:

An Exclusive
IHG® One Rewards

IHG® One Rewards + Mr & Mrs Smith

Our partnership with Mr & Mrs Smith is coming to an end.

We are no longer accepting bookings for stays at Mr & Mrs Smith properties. If you already have an upcoming reservation confirmed, your booking will not be affected and you are still be eligible to earn points on the stay. You can review and manage your reservation in your IHG One Rewards account and on the IHG One Rewards app.

If you have any questions regarding your upcoming stay, please contact Customer Care.

Mr & Mrs Smith Coverage:


The partnership between IHG and Mr & Mrs Smith was “exclusive” until it wasn’t.

I don’t think that this is a huge loss for IHG and IHG One Rewards members.

You could only book limited rates for stays at these properties on IHG’s website and often could find significantly lower elsewhere. Loyalty program members were eligible for very insignificant benefits for stays at Mr & Mrs Smith.

Let’s hope that Hyatt is able to bring more significant benefits for World of Hyatt members for Mr & Mrs Smith stays. IHG can always partner up with Small Luxury Hotels of the World (SLH); that partnership with Hyatt must be coming to an end.

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