Consumer Reports slammed Tesla's controversial Smart Summon feature, saying it sometimes acted like a drunk driver (TSLA)

Business Insider Automobile 2 months ago

Consumer Reports said Tesla's Smart Summon feature worked inconsistently and questioned the benefits owners receive from it in a review published on Tuesday.

The publication found that the feature, which allows a vehicle to drive to its owner in a parking lot or driveway, would appear at times to be confused by its environment, stopping or deactivating without having a clear reason to do so. Sometimes, the feature directed the publication's Model 3 sedan to drive in the middle of a lane in a parking lot, rather than on the side of the lane closest to the parked cars, or steer erratically, "like a drunken or distracted driver." At one point, Smart Summon directed the Model 3 to drive in the wrong direction down a one-way lane.

Smart Summon did work as intended in some circumstances, Consumer Reports said, and drove conservatively, which the publication said had positive implications for safety.

Tesla did not respond to multiple requests for comment from Consumer Reports, the publication said. The electric-car maker also did not immediately respond to Business Insider's request for comment.

Tesla began to roll out Smart Summon as part of a software update at the end of September. Some Tesla owners have expressed excitement about the feature's performance, while others have posted videos showing the feature malfunctioning. Regulators have taken notice, as the National Highway Traffic Safety Administration (NHTSA) has said it is looking into the feature and communicating with Tesla.

"Safety is NHTSA's top priority and the agency will not hesitate to act if it finds evidence of a safety-related defect," a NHTSA representative said last week.

Tesla has attracted controversy over the ways it has marketed and discussed self-driving technology. The company's CEO, Elon Musk, has said the company will have autonomous-driving technology that requires no human intervention ready by the end of next year, a more aggressive timeline than those announced or suggested by other auto or tech companies.

Musk has also ignored Tesla's guidelines for customers when using its Autopilot feature — which can control steering, accelerating, and braking in some circumstances, but requires the driver to keep his hands on the wheel and eyes on the road — on television.

Source link
Read also:
Business Insider › Automobile › 2 months ago
The National Highway Traffic Safety Administration (NHTSA) is looking into Tesla's Smart Summon feature, Bloomberg's Dana Hull first reported. Smart Summon allows Tesla vehicles with the most robust version of the Autopilot driver-assistance system to...
Breitbart › Technology › 1 month ago
Consumer Reports recently analyzed Tesla's new Smart Summon feature and determined that the firm still has a "long way to go to get to 'Full Self-Driving,'" also falling far short of Elon Musk's marketing hype.
Business Insider › Automobile › 2 months ago
Tesla's Smart Summon feature was captured making some pretty egregious errors when it was released this week. Videos spread rapidly online showing cars running stop signs, nearly causing accidents, and even hitting a garage. Comedian Trevor Noah asked...
Los Angeles Times › Finance › 2 months ago
Smart Summon, the feature that lets Teslas drive themselves through parking lots, is drawing increasing criticism.
New York Post › Technology › 2 months ago
Consumer Reports slammed Tesla’s automated parking system in a new report Wednesday, saying the feature operates less like the tame “pet” described by CEO Elon Musk — and more “like a drunken or distracted driver.” “In tests at one lot...
Business Insider › Automobile › 1 month ago
Over 90% of 5,000 Tesla Model 3 owners surveyed by Bloomberg said they believe Tesla's semi-autonomous Autopilot feature makes them safer. Respondents gave Autopilot a score of 4.43 points out of 5, with 61% of them saying they were "very satisfied...
Reuters › Finance › 2 months ago
Tesla Inc's Smart Summon automated parking system is "glitchy" and only works intermittently, influential U.S. magazine Consumer Reports has said, adding to recent questions about the app-based feature.
The New York Times › Finance › 2 months ago
Tesla Inc's Smart Summon automated parking system is "glitchy" and only works intermittently, influential U.S. magazine Consumer Reports has said, adding to recent questions about the app-based feature.
Forbes › Finance › 1 month ago
Tesla released "smart summon" to show off new self-driving abilities, and while it mostly works, it's not very useful, and it fails enough that rather than improve their reputation, they seem to have hurt it.
Forbes › Finance › 2 months ago
A week after Tesla added a feature for owners to summon their cars over short distances, in parking lots and driveways, NHTSA said it’s “aware” of reported problems and is reviewing them with the company
Sign In

Sign in to follow sources and tags you love, and get personalized stories.

Continue with Google